The workplace is changing and employee recognition and engagement programs must evolve to keep up with times. Smart strategy will make the difference.
How May I Help You? How Wegmans Gets Service Right
A recent encounter with bad customer service at a local store caused me to reflect on Wegman’s consistently excellent service and how they inspire it.
The “Wow” Factor: Why Cash is Runner-up as a Reward Incentive
Cash is usually king. But as an incentive reward, non-cash rewards provide greater lasting results to an organization.
When a Janitor Doesn’t Just Clean, But Saves Lives
A company’s mission statement, when fully embraced by leadership, can have a powerful impact throughout the organization.
Does It Matter If You’re Happy?
Some studies show that the most productive employees may not be happy employees. Companies should consider ways to address this.
Is Google Employee Loyalty Dead? Does Anybody Care?
Google employee median tenure is reported to be just more than one year. What is lost when employee loyalty is so fleeting?
How Much Does an Employee Recognition Program Cost?
Employee recognition program cost can be difficult to determine up front. Use our guidelines and rules of thumb to determine ballpark cost figures.
Sales Training – Reward Your Reps at Each Stage of the Sales Process
Create good sales habits. Reward your sales reps for their skills and accomplishments at every step of the sales process, not only for the final result.
Are Slow Selling Seasons Getting You Down?
Overcome slow-selling seasons with sales incentives programs to motivate your sales team, and reward them with a travel experience.