An insurance company with $1.3 billion in annual revenue and $2 billion assets achieved their sales goals by engaging independent agents with a robust Agent Rewards program, in partnership with Next Level Performance. Keeping independent agents focused on the products and services of one provider is a particular challenge, which was met with resounding success with this program.
The insurance company implemented Agent Rewards to drive a stronger ROI than prior sales incentive programs. To achieve this, it would be necessary to closely manage costs and to increase program awareness. In the highly competitive insurance marketplace, this organization must steadily improve service to customers, and keep their products and services front of mind for independent agents throughout the United States. Read how Next Level Performance partnered with this company to achive this.
As Vice President of Travel & Engagement at Next Level Performance, Susan serves on the board of the Incentive Research Foundation (IRF), and chairs the IRF Research Committee. She has also served on the board of the Incentive Marketing Association (IMA) and is a past president of the Recognition Council, and a past member of the Performance Improvement Council and the Incentive and Engagement Solution Providers (IESP). She is interested in the strategies and benefits of employee engagement, incentive, and recognition programs. An avid traveler, she is also passionate about the art and science of incentive travel.