Like many banks and other businesses that were impacted by the Great Recession, this company also felt the economic headwinds.
But as the economy gained strength, the bank saw a unique opportunity to rebuild trust among its customers, shareholders, and employees by leveraging its most important asset – its people.
As the bank's strategic partner, Next Level Performance helped the organization achieve its objectives on this campaign and moving towards future goals. Read all about this company's successful "Do the Right Thing" campaign.
As Vice President of Travel & Engagement at Next Level Performance, Susan serves on the board of the Incentive Research Foundation (IRF), and chairs the IRF Research Committee. She has also served on the board of the Incentive Marketing Association (IMA) and is a past president of the Recognition Council, and a past member of the Performance Improvement Council and the Incentive and Engagement Solution Providers (IESP). She is interested in the strategies and benefits of employee engagement, incentive, and recognition programs. An avid traveler, she is also passionate about the art and science of incentive travel.