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9 ways to celebrate your employees year-round

The workforce is always evolving—and your recognition and retention efforts should evolve with it. In the past three years, not only did we navigate a global pandemic that made a hybrid work environment the norm, but we welcomed a younger generation of employees into the mix of Baby Boomers and Generation Xers that previously dominated the workforce. According to the …

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Incentive Research Foundation Names NXL’s Susan Adams Chair in 2024

Next Level Performance, an industry leader in group travel, meetings and events, is pleased to announce that Susan Adams has been elected Chair of 2024 Board of Trustees of the Incentive Research Foundation (IRF). Susan will serve among other visionary leaders to advance the incentives industry and drive results. Currently the Vice President of Engagement Strategy & Corporate Services at Next Level …

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Next Level Performance Continues Tradition of Service to Community

Next Level Performance, as a contributing supporter of the  Community Food Bank of New Jersey (CFBNJ), recently participated in CFBNJ’s Women Fighting Hunger Luncheon to help raise awareness about food insecurities among children, college students, and families in the state. Next Level proudly contributes to the CFBNJ who distributes over 100 tons of food every year to those in need. The …

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The Battle of Points vs. Cash

We’ve all heard the saying that cash is king—but cash doesn’t always win in the battle between cash and incentive rewards. In fact, the Incentive Research Foundation found in their latest industry outlook that gift card and merchandise non-cash rewards spending increased in 2022. In both North America and Europe, the outlook is positive for 2023. How does the value …

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Halfway to the Holidays: Stand out with your rewards strategy

While the season of giving is an important time of the year to recognize your customer and employee relationships—there are many more opportunities year-round to take advantage of. A great reward strategy should do more than just simply “gift”—it should also help you stand out.  According to Forbes, since the pandemic, over 80% of corporate gift-givers said gifts have improved …

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Drive your loyalty strategy with purposeful communication

Communication plays a vital role in all facets of business, and your loyalty strategy is no different. From emails, to SMS, to platform communications—you need to know who your audience is, where they are, and what they care about. The bottom line—it doesn’t matter how great your incentives program is, if nobody knows about it. Below are a few things …

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Customer Appreciation Day is coming up fast. Do you have an appreciation strategy?

According to Gallup, companies that provide an emotional connection with customers outperform the sales growth of their competitors by 85%. Not only can a customer-centric recognition strategy recognize and retain clients that keep your business going—they also have the power to create strong brand advocates to grow your business and meet goals. Easily automate customer recognition with a referral rewards program, …

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Integrating Health & Wellness into your Recognition Program

Can promoting employee wellness boost overall well-being? A 2019 study conducted by the Incentive Research Foundation (IRF) pointed to a growing body of research demonstrating that promoting employee health and well-being can have a positive impact on company performance. The CDC also says that healthy employees not only have better quality of life,  they also benefit from having a lower …

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Next Level Spotlight: Teammate of the Quarter 2022 Award Winners

As experts in the employee incentive and engagement industry, we know it’s essential that the strategies we implement for clients are not different from how we celebrate our own teammates. After all, we value every member of our team and the contributions they make. Each quarter, we gather as a team to recognize teammates nominated by colleagues for exceptional performance …

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An insider’s journey through 50 years of SITE

It all began in 1973, when a small team of dedicated travel executives met at what was then the Americana Hotel in New York City, with a purpose: to create an association dedicated to advancing the incentive travel industry. That association launched as the Society of Incentive Travel Executives, and later become the Society for Incentive Travel Excellence, or SITE, …

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Employee Appreciation in a Hybrid Environment

A hybrid work structure has become the norm for many companies following the COVID-19 pandemic—but has your company adjusted their employee appreciation strategy to account for these changes?   The recently released Incentive Research Foundation’s Industry Outlook for 2023 cites a critical focus on attracting and retaining talent in this challenging period. It also shows that businesses are considering non-cash incentive …

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A 2023 Guide to Timely Recognition and Appreciation

Research proves that companies with strong recognition programs enjoy increased productivity, lower job turnover, and greater returns on investment than other companies in the same industries (Harvard Research, January 2019). The more you prioritize recognition, the more likely you are to have a successful incentive program. Recently, Next Level Performance delivered a comprehensive solution that resulted in a three-year growth …