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Susan Adams: Key Insights in IRR Market Report 2024

Susan Adams, Vice President, Engagement Strategy at Next Level Performance, provided key insights into the IRR Market Report 2024 published by the Rewards Recognition Network. In full, the article compiles the insights of executives from 14 companies about the incentives, rewards, and recognition market in 2024. Susan spoke on growth in the industry in a dispersed workforce, in times of …

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Is your program ready for today’s challenges?

Thoughts on the IRF 2024 Trends Report The last few years have certainly been a time of rapid change from the pandemic to the prevalence of remote work, from inflation to industry-specific layoffs at a time of overall low unemployment. It’s enough to make your head spin! And it’s certainly enough to merit taking a fresh a look at your …

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Incentive Research Foundation Names NXL’s Susan Adams Chair in 2024

Next Level Performance, an industry leader in group travel, meetings and events, is pleased to announce that Susan Adams has been elected Chair of 2024 Board of Trustees of the Incentive Research Foundation (IRF). Susan will serve among other visionary leaders to advance the incentives industry and drive results. Currently the Vice President of Engagement Strategy & Corporate Services at Next Level …

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Recognition & Incentives: What You Need to Know for 2023

No doubt about it, 2022 was a tumultuous year for businesses everywhere. Many companies strategically increased investment in recognition and incentive programs to stabilize their workforces, and to re-connect after long months of COVID separation from colleagues and clients. It wasn’t always easy, though, as market forces and a re-starting economy created challenges never encountered before – Awards? Stuck on …

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A Case For Incentives

As You’re Budgeting for ’23, Plan for Incentives Incentives, rewards, and loyalty programs can have a remarkable impact on the success of your business. As we enter Q4 and the planning season or 2023, we’ve outlined some of the key benefits of budgeting for performance-based incentive programs. Focus on sales performance Incentive programs allow you to quickly focus the behavior …

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What’s Hot for the Holidays? 2018 Edition

Now that we’re halfway through December it’s time for last-minute shoppers to hurry! Fortunately, our incentive and engagement program participants, crowded malls and bumper-to-bumper traffic can be avoided. Our merchandise team is happy to share with you some trending Rewards Mall items for 2018.

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Research Indicates Increased Return on Incentive Travel Programs

When it’s time to plan your incentive travel program or to defend your recommendation to senior leaders, it can be challenging to know where you stand. How do you know if your program is on-target, and how it compares to other organizations? In a recent joint study, the Incentive Research Foundation (IRF), SITE, and Financial and Insurance Conference Planners (FICP) conducted the largest incentive travel survey to date and came up with a helpful incentive travel program benchmark.

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Improving Employee Retention in a Strong Economy

In a strong economy, it’s important to cultivate a strong workplace culture within your business. Professionals rank their work environment as the most important factor when determining their satisfaction with their job. Pay raises and promotions are ineffectual drivers of employee engagement when compared to culture.

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Sales Incentives – 5 Action Items for an Effective Program

Sales incentive programs must be carefully planned in order to observe a long-term improvement in productivity. Although many programs guarantee a return on investment, companies who adopt poorly designed programs risk wasting money and losing the interest of their employees. Here are five key items for consideration when designing a sales incentive program.

Planning Focus: Gamification

Planning Focus: Gamification – Gamification has had the incentive industry all abuzz, but the concept may not be as new as you think.