Postponed or canceled travel program? You still have to reward your top performers or best customers. Here’s what you can do right now.
New research sheds light on Top Performing Manufacturer Incentives. Here are four things you should know.
Customers and channel partners are more important than ever. When you need a solution fast, we’ve got three channel sales incentive ideas you can deploy today and one turnkey solution to make it happen.
One Instacart shopper’s gesture of customer appreciation gave me a reason for customer loyalty. It reminded me how much I appreciate the work the shoppers are doing.
To be effective, loyalty and sales incentive programs must be relevant to both the intended audience and to the organization. Here are 5 things you should be thinking about.
Is your incentive trip exciting enough to motivate participants year after year? There are several elements that are needed to create an enticing and rewarding trip that winners will always remember.
Our customer service program manager delivered on our brand promise in an important way, when it mattered most.
In an effort to streamline processes, companies have lost the ability to connect with their customers. The right customer service is important to any business’s success, and you can’t put a price tag on that.
Customers have other options in the marketplace and it’s important to get customer loyalty right. At Starbucks, customers will now be rewarded based on the dollars that they spend, not the number of transactions.
When a company gets service right, they engage customers. And that creates loyalty.
An academic study on getting a head start in a loyalty program has implications for incentive programs. Head starts get people involved and motivate them from the very beginning to achieve their goals.
The way customers are treated, especially when there are unexpected challenges, is the only way to keep them coming back, time after time.
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