View Post

9 ways to celebrate your employees year-round

The workforce is always evolving—and your recognition and retention efforts should evolve with it. In the past three years, not only did we navigate a global pandemic that made a hybrid work environment the norm, but we welcomed a younger generation of employees into the mix of Baby Boomers and Generation Xers that previously dominated the workforce. According to the …

View Post

Susan Adams: Key Insights in IRR Market Report 2024

Susan Adams, Vice President, Engagement Strategy at Next Level Performance, provided key insights into the IRR Market Report 2024 published by the Rewards Recognition Network. In full, the article compiles the insights of executives from 14 companies about the incentives, rewards, and recognition market in 2024. Susan spoke on growth in the industry in a dispersed workforce, in times of …

View Post

Designing next-gen customer loyalty

Gaining loyalty is a task harder than it once was—but customer loyalty programs can bridge the gap between manufacturers and their end customers. Interactions are the requirement of the day, replacing the simple “Do This / Get That” model of bygone years. We’ve established a comprehensive model for adoption and engagement that transcends rebates and account credit. This six-point plan …

View Post

Proven Sales Incentive Structures that drive success.

Each client’s sales teams and organizational structures are a bit unique. Whether it’s inside, outside, or a combination of both, success depends on creating a sales program that motivates the masses, the middle, and the masters of their craft. To ensure your program is a success, Next Level leverages a host of design strategies. Many fit into one of the …

View Post

The Battle of Points vs. Cash

We’ve all heard the saying that cash is king—but cash doesn’t always win in the battle between cash and incentive rewards. In fact, the Incentive Research Foundation found in their latest industry outlook that gift card and merchandise non-cash rewards spending increased in 2022. In both North America and Europe, the outlook is positive for 2023. How does the value …

View Post

Halfway to the Holidays: Stand out with your rewards strategy

While the season of giving is an important time of the year to recognize your customer and employee relationships—there are many more opportunities year-round to take advantage of. A great reward strategy should do more than just simply “gift”—it should also help you stand out.  According to Forbes, since the pandemic, over 80% of corporate gift-givers said gifts have improved …

View Post

Drive your loyalty strategy with purposeful communication

Communication plays a vital role in all facets of business, and your loyalty strategy is no different. From emails, to SMS, to platform communications—you need to know who your audience is, where they are, and what they care about. The bottom line—it doesn’t matter how great your incentives program is, if nobody knows about it. Below are a few things …

View Post

Customer Appreciation Day is coming up fast. Do you have an appreciation strategy?

According to Gallup, companies that provide an emotional connection with customers outperform the sales growth of their competitors by 85%. Not only can a customer-centric recognition strategy recognize and retain clients that keep your business going—they also have the power to create strong brand advocates to grow your business and meet goals. Easily automate customer recognition with a referral rewards program, …

View Post

5 Things You Should Know About Incentive Budgets Now

In a turbulent year, forecasting for recognition and incentive programs can seem challenging. The Incentive Research Foundation (IRF) has just released the Industry Outlook for 2021: Merchandise & Gift Cards study, capturing the changes of 2020 and forecasting for 2021. The outlook is indeed positive – strong financial performance in 2021 is expected by the majority of corporate program owners.